08 November 2011

Can Outsourcing Work If The Client Has No Core Engineering Expertise?

In this Practical Software show, SEP group member Alexander Lesnevsky, Senior project manager at NAVIS, talks about his experience both as a vendor providing outsourcing services and being a customer of outsource services himself. Having a detailed vision, or specifications, for the desired work is important but it isn’t necessary for clients to have core engineering knowledge, according to Alexander. He has worked on successful projects where the customer specifically didn’t have any in-house software development knowledge.

Alexander also explains how pilot projects are an ideal way to assess outsource vendor capabilities. Don’t be afraid to look to small vendors. The size of the outsourcing firm is no guarantee of quality. In fact, Alexander has seen small outsourcing firms run circles around the big boys.

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